Thank you for visiting and shopping at urbanfex.com. Following are the terms and conditions that constitute our Shipping Policy.
Order verification, quality check, and packaging. All orders are sent to the fulfillment center for dispatch within 1-3 working days after the order is placed.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.
This refers to the time it takes for items to be shipped from our fulfillment center to the destination.
Applicable Regions: Australia, Canada, US (United States), Rest Of the World.
* Delivery delays can occasionally occur.
You will receive a Shipment Confirmation email once your order ships, which will contain your tracking number(s). The tracking number will be active within 24 hours.
urbanfex.com is not liable for any products damaged or lost during shipping. If you receive your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Phone number: +49 923 2017876
E-mail: [email protected]
Business address: 43 Winzererstraße, München, 80826, DE